Privacy Statement

Depending on how you interact with Atlas, we may collect:

Information You Provide

This may include:

• Name
• Email address
• Telephone number
• Organization or company
• Job title or role
• Account information
• Information submitted through contact forms
• Information provided when requesting a demonstration
• Communications with Atlas
• Information provided during customer or business relationships

Account and Service Information

Where applicable, Atlas may process:

• Account identifiers
• Authentication information
• Organization or tenant identifiers
• User preferences
• Login and session information
• Last-login information
• Service configuration
• Activity associated with an account

Technical Information

We may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Access times
• Pages or services accessed
• Diagnostic information
• Security and system logs

We may use technical information for security, performance, troubleshooting, and service operation.

Organizations using Atlas may provide information to Atlas for processing through an Atlas service. This may include operational or institutional information relating to areas such as:

• Energy
• Fuel supply and distribution
• Infrastructure
• Transport
• Economic activity
• Operational events
• Geographic information
• Forecasts
• Simulations

Such information may or may not constitute personal information depending on its nature. Where Atlas processes personal information on behalf of a customer, Atlas processes that information according to the customer's instructions, applicable agreements, and applicable law. Customer data does not become Atlas corporate data simply because it is processed or stored through an Atlas platform.

Atlas may use information to:

• Provide and operate services
• Create and manage accounts
• Authenticate users
• Provide customer support
• Respond to inquiries
• Provide demonstrations and services
• Maintain security
• Detect misuse, fraud, or unauthorized activity
• Monitor performance
• Troubleshoot technical problems
• Improve our services
• Conduct research and development
• Meet legal and regulatory obligations
• Protect Atlas, customers, users, and other parties

Where applicable law requires a lawful basis for processing, Atlas may rely on:

• Consent
• Performance of a contract
• Steps taken before entering into a contract
• Compliance with legal obligations
• Protection of vital interests
• Public interest or official authority
• Legitimate interests where permitted by law

Atlas seeks to collect and process information that is relevant to the purposes for which it is used. We take reasonable steps to maintain appropriate accuracy and to avoid retaining information longer than necessary.

Atlas develops systems that may use statistical analysis, machine learning, artificial intelligence, simulation, and other computational techniques. Depending on the service, Atlas systems may produce:

• Predictions
• Forecasts
• Risk indicators
• Classifications
• Recommendations
• Simulations
• Summaries
• Decision-support information

These outputs may contain uncertainty or errors. Atlas does not represent automated outputs as inherently correct or guaranteed. Where appropriate, Atlas systems are designed to support human review and accountability. Where applicable law provides rights relating to automated decision-making, those rights will be respected.

Atlas may share information with:

• Authorized users
• Customer organizations
• Employees and personnel
• Service providers
• Technology and infrastructure providers
• Professional advisers
• Legal or regulatory authorities
• Other parties where authorized or required by law

Atlas does not sell personal information as a business practice.

Atlas may use third-party providers for services including:

• Cloud infrastructure
• Hosting
• Databases
• Authentication
• Email
• Security
• Monitoring
• Analytics
• Artificial intelligence
• Communications

Where appropriate, Atlas expects service providers to protect information and process it only for authorized purposes.

Some service providers or infrastructure may operate outside Malawi. Where personal information is transferred internationally, Atlas will apply appropriate safeguards required by applicable law.

Atlas uses reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, destruction, or loss. Security measures may include:

• Authentication
• Access controls
• Role-based permissions
• Least-privilege principles
• Tenant isolation
• Encryption where appropriate
• Logging and monitoring
• Secure communications
• Backup and recovery controls
• Vulnerability management
• Security testing
• Incident response procedures

No system can be guaranteed to be completely secure.

Atlas retains information only for as long as reasonably necessary for the purpose for which it was collected or processed, including where necessary for:

• Contractual obligations
• Legal requirements
• Security
• Auditing
• Dispute resolution
• Legitimate business purposes

Retention periods may differ depending on the type of information and the applicable relationship or agreement.

Subject to applicable law, individuals may have rights relating to their personal information, including rights to:

• Request information about processing
• Access personal information
• Correct inaccurate information
• Request deletion where applicable
• Object to certain processing
• Request restriction of processing
• Withdraw consent where processing relies on consent
• Exercise other rights provided by applicable law

Requests may be submitted to: privacy@atlasintelligencemw.com

Atlas may need to verify requests before taking action.

Atlas maintains procedures for identifying, assessing, containing, and responding to security incidents. Where a personal data breach occurs, Atlas will take steps required by applicable law, including notification to relevant authorities or affected individuals where legally required.

Atlas services are primarily designed for organizations, institutions, and professional users. Atlas does not intentionally seek to collect personal information from children through ordinary account registration where such collection is not necessary for the service.

Atlas websites may use cookies and similar technologies. Additional information is available in our Cookies policy.

Atlas may update this Privacy Statement from time to time. The updated version will be published on the Atlas website with a revised effective date where appropriate.

For privacy-related questions or requests:

Atlas Intelligence Ltd.

Email: privacy@atlasintelligencemw.com

Website: atlasintelligencemw.com